I was ready to buy a vehicle and gave my paperwork to Jason via email. He replied "I'm on it" and I didn't hear back. I texted him an hour later trying to move things along...no response. 3 hours later, he texted me back telling me his coworker just sold the car. I had cash for my down payment and was preapproved AND just told the other two dealerships I was working with that I was going with someone else. So now, all 3 vehicles I was interested are no longer available. Watchout if you go here...keep your options open until you finalize things with them! Shopping for a new car is stressful when your current car is on its last legs...now I have to stress out more. 🙁
I recently bought a car from Landmark and had a fantastic experience with both Jason and Brandon. They were friendly, knowledgable and professional, will definitely go back if I ever need another ride (which I shouldn't for quite some time because I'm loving the car!).
We had a great experience here at Landmark Motors. Super good team of experts and they allowed me a long drive prior to purchasing - awesome. Closing was all done in less then 90 minutes. I recommend this company to anyone looking for a good car at a great deal - go see Jason Lonsdale.
UPDATE 9/26/18 Well, after doing a 180 on my Landmark review, I'm back to where I started. Their shop did all of my suspension work pro bono, which I really appreciated. Then about a week later I was on the highway when my car started shuddering and vibrating. We pulled over and found that apparently the lug nuts on one of my wheels hadn't been tightened properly. I was missing two lug nuts, one bolt had sheared off completely, and we were lucky we didn't lose the tire altogether. Considering we were going 70mph at the time, it could have been a complete disaster. I don't know if the fault lies with Landmark or the shop they outsource their alignment work to, but I will definitely not be taking my car back there.I initially posted a negative review after we purchased from Landmark and found out a few months later that our suspension needed a significant amount of work, despite having been told that it was serviced prior to purchase. However, within an hour of posting my review the Landmark GM, Sunil, called to follow up with me to see what the problem was and how they could resolve it for me. I took my car back in, Landmark’s service department took another look, and in the end they did all the suspension work that was required. They really went above and beyond to make sure what could have been a negative experience turned out to be a positive one, and I am very grateful to Sunil and the whole team.
Don't buy a car here. The car may look great at the lot, but a month after you take it home it'll have serious issues. That happened to us and every time we tried to call them no one answered and no one returned our messages. These guys are crooks and you're better off looking elsewhere. Just look at all of the other 1 star reviews. A lot of people have had the same experience.
I went to Landmark Motors looking for a vehicle a month prior to purchasing. I never received the high pressure sells, just an acceptance of true curiosity of what I was looking for. I ended up purchasing a vehicle from Landmark after test driving many others(S) from other dealerships. I was incredible impressed with the personal attention I received, not only from the purchase, but the extra's I chose to purchase, like wrapping ect. I received prioritization and absolute customer service like no other I have experienced before. I highly recommend Landmark Motors for your next purchase!
Live in NY and discovered the vehicle I wanted was located here. Arranged for purchase and delivery nearly hassle free. The only struggle was waiting on the vehicle which was more a function of the delivery service. Good to deal with and honest folks.
Landmark Motors service team earned my future business today. They responded quickly when I was in pinch. Packing for my first awesome road trip in the Benz, my ML350 BlueTec diagnostic warning popped and Landmark Motors responded. Quick. Today. I mean this afternoon. Thank you!
I have found my new favorite car dealer/repair location. The service was fast and welcoming. They didn't just want to make the sale and get rid of me. Clean showroom and and professional staff were an added bonus. Maybe the best part of my experience were the competitive prices of the vehicles. They didn't try to pressure me into buy anything I didn't want or need. Dare I say I feel like part of the family. They get five stars from me, as well as any chance of recommending their shop to people I know. For purchases as well as repairs, Landmark Motors Service and Performance is my go-to. Thanks a lot for being professional and courteous.
Literally the only people I trust to work on my Subaru. I really appreciate how quick and thorough they are!
I just want to give a big thanks to Landmark Motors service team. Joel in the office knows the AMG and the two tech Chris and Max you did a great job. See...
The Apex of Service & Performance.
If you are searching for the best price, and a high quality auto service and repair shop, look no further. Our certified service staff is “no-pressure” and professional. We are eager to assist you with your maintenance or performance needs.
European-made vehicles are some of the most popular modes of transportation in the world today, thanks in large part to their otherworldly comfort and unparalleled performance capabilities. Maintenance plays a large part in enjoying a long lifespan and for drivers in Bellevue the mechanics at Landmark Motors Service & Performance have helped provide a higher level of vehicle maintenance than even the most discerning clients have come to expect. Our service center is state-of-the-art, with the most recent tools and software available at our disposal. Give us a call today to schedule an appointment, or use our online appointment form for a quick and easy experience.
Since 2000 our mechanics have helped drivers take better care of their European vehicles by providing exceptional service and repairs for the area’s most popular brands including:
We’re constantly improving and expanding our knowledge so that as vehicles evolve with technology and features our service can evolve with it.
Exceeding Expectations with Each Visit
At Landmark Motors our shop uses the latest tools and equipment available for your vehicle depending on make and model. We provide all of the major services you need to keep your car on the road including: